Audience: HR professionals, supervisors, managers and business leaders. Suggested format: 10 self-paced lessons with applied activities and a final assessment. Completion criteria and learning time should be determined after pilot testing.
Lifetime
Gain lifetime access to the complete course, including all lessons, learning materials, and assessments.
Course Content
Foundations of Employee and Labor Relations
Differentiate employee relations from collective labor relations Map decision rights and escalation routes.
Lesson 1 of 11 within section Course Content.
You must enroll in this course to access course content.
Federal Labor and Employment Law Landscape
Distinguish federal floors from state, local, contract and policy requirements.
Lesson 2 of 11 within section Course Content.
You must enroll in this course to access course content.
Protected Concerted Activity and Organizing
Recognize protected group activity and avoid coercive managerial responses.
Lesson 3 of 11 within section Course Content.
You must enroll in this course to access course content.
Union Recognition and Representation
Identify bargaining-unit boundaries and representation-related duties.
Lesson 4 of 11 within section Course Content.
You must enroll in this course to access course content.
Collective Bargaining Preparation
Prepare proposals using operational, financial and workforce evidence.
Lesson 5 of 11 within section Course Content.
You must enroll in this course to access course content.
Bargaining Conduct and Good Faith
Distinguish hard bargaining from unlawful refusal to bargain.
Lesson 6 of 11 within section Course Content.
You must enroll in this course to access course content.
Grievance Intake and Contract Interpretation
Apply grievance steps, timelines and consistent interpretation methods.
Lesson 7 of 11 within section Course Content.
You must enroll in this course to access course content.
Discipline, Just Cause and Representation
Assess evidence, consistency and procedural fairness before discipline.
Lesson 8 of 11 within section Course Content.
You must enroll in this course to access course content.
Arbitration and Dispute Resolution
Prepare a defensible record and evaluate settlement versus arbitration.
Lesson 9 of 11 within section Course Content.
You must enroll in this course to access course content.
Labor-Management Partnership and Communication
Design regular communication channels without bypassing bargaining obligations.
Lesson 10 of 11 within section Course Content.
You must enroll in this course to access course content.
Final Assessment — Instructor Review Required
Lesson 11 of 11 within section Course Content.
You must enroll in this course to access course content.
What Others Have Said
