Terms & Conditions

01 Acceptance of Terms

These terms apply to visitors, prospective clients, customers, course participants, and other users of the McHat Consulting website, subject to any separate agreement that applies to a particular service.

By using the website, submitting an enquiry, creating an account where available, or purchasing a service, you agree to comply with the terms relevant to that activity.

If you enter into an agreement on behalf of a company or another organization, you confirm that you are authorized to act on its behalf.

02 Permitted Use of the Website

You may use this website for lawful purposes, including learning about McHat Consulting, reviewing our services, submitting enquiries, booking consultations, and accessing available learning programmes.

You agree not to:

• Use the website in violation of applicable law or another person's rights.
• Attempt to gain unauthorized access to the website, accounts, or connected systems.
• Introduce malicious code, interfere with website operations, or compromise security.
• Submit false, misleading, fraudulent, or unauthorized information.
• Copy, reproduce, distribute, or exploit website content except as permitted by law or with appropriate permission.
• Use automated methods to collect information from the website in a manner that is unlawful or unauthorized.

We may take reasonable steps to protect the website and its users if we identify misuse or a security risk.

03 Our Services

McHat Consulting offers services that may include human resources and workplace advisory, labor and employee relations, management consulting, business launch and regulatory support, professional education, management training, workshops, and online learning.

Service descriptions on the website are provided to help visitors understand our offerings. The precise scope, deliverables, fees, timetable, and other requirements for a particular engagement will be confirmed through the relevant proposal, quotation, booking confirmation, or written agreement.

We may update, improve, or discontinue website content or offerings. Where a change affects an existing contractual commitment, the applicable agreement and relevant law will govern how that change is handled.

04 Accounts & Registration

Certain services or learning programmes may require you to register an account or provide information before access can be granted.

Where accounts are provided, you agree to:

• Provide information that is accurate and reasonably up to date.
• Keep your login credentials confidential.
• Notify us if you suspect unauthorized access to your account.
• Use your account only as permitted by the relevant service terms.
• Not share restricted course access or credentials with unauthorized people.

You are responsible for activity carried out through your account to the extent permitted by applicable law. Contact us promptly if you become aware of a security concern.

05 Prices, Payments & Taxes

Prices, payment schedules, and accepted payment methods will be communicated during the booking or purchase process or in the relevant proposal or agreement.

• Payment obligations: Customers must pay the fees agreed for the relevant service or programme.
• Payment schedules: Deposits, instalments, milestone payments, and due dates will be set out in the applicable agreement or purchase terms.
• Payment providers: Payments may be handled through third-party providers. Their terms and processes may also apply to the transaction.
• Taxes and charges: Applicable taxes, processing fees, or other charges will be disclosed where required and handled according to the relevant terms and law.
• Payment issues: If a payment fails or cannot be verified, we may need to contact you before providing or continuing access to the relevant paid service.

We will not treat a disputed fee or payment issue as a waiver of any rights either party may have under applicable law or an existing agreement.

06 Consulting Engagements & Client Agreements

Consulting work may be governed by a separate written proposal, statement of work, contract, or engagement letter. That document may set out the scope of work, deliverables, fees, payment milestones, responsibilities, timelines, confidentiality obligations, and termination provisions.

Clients are responsible for providing accurate information, relevant documents, timely feedback, and reasonable access necessary for the agreed work.

Unless expressly agreed otherwise in writing, a consultation or preliminary discussion does not itself constitute a commitment to deliver a larger project or a guarantee of a particular result.

07 Courses, Training & Live Classes

McHat Consulting may offer paid or free courses, training sessions, workshops, webinars, and live classes. Specific details such as eligibility, schedules, access periods, attendance requirements, assessments, and completion conditions will be provided where relevant.

• Learning access: Access is provided according to the programme or purchase terms. Some content may be available only for a specified period.
• Course materials: Unless expressly permitted, course content is for the participant's personal learning or the licensed organizational use described at purchase.
• Credentials: Login details and paid course access must not be shared with unauthorized users.
• Participation: Participants should behave respectfully and follow reasonable instructions for workshops, online sessions, and learning platforms.
• Certificates: Certificates may be issued where offered and subject to the relevant attendance, assessment, or completion requirements.
• Programme changes: Where a schedule or programme must change, we will communicate relevant information and handle affected purchases under the applicable terms and law.

Participation in a course or training programme does not guarantee employment, promotion, professional accreditation, business success, or any particular financial outcome unless an express written commitment states otherwise.

08 Cancellations, Refunds & Rescheduling

Cancellation, rescheduling, and refund conditions depend on the type of service purchased and the terms communicated at the time of booking or purchase.

Please review the Refund & Cancellation Policy for the general approach to refund requests.

• Consultation appointments may be subject to booking-specific cancellation and rescheduling conditions.
• Training programmes and events may have separate registration deadlines and attendance requirements.
• Digital course purchases may be subject to access and content-delivery conditions, subject to applicable law.
• Consulting engagements may be subject to the termination and payment provisions in the signed agreement.

Nothing in these terms is intended to remove any refund, cancellation, or other rights that cannot lawfully be excluded.

09 Intellectual Property & Ownership

Unless otherwise stated, the website and its content—including text, branding, graphics, layouts, downloadable materials, training resources, videos, and other materials—are owned by McHat Consulting or used under appropriate permission.

You may access and use website content for personal, informational, or internal business purposes consistent with these terms and any applicable licence.

Unless permitted by law or authorized in writing, you must not:

• Republish, reproduce, sell, or commercially redistribute protected content.
• Copy or distribute paid course materials outside the permitted scope of access.
• Remove copyright notices, ownership statements, or attribution.
• Use McHat Consulting's name, logo, or branding in a way that implies endorsement without permission.
• Present our original content as your own work.

Ownership and permitted use of deliverables created for a consulting client will be determined by the relevant written agreement. Payment for a service does not automatically transfer every underlying intellectual property right.

10 Information & Content You Submit

You may submit information through enquiries, consultation forms, course registration, feedback, or other website features. You are responsible for ensuring that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.

You should not submit unlawful material, malicious files, confidential information belonging to another party without authorization, or content that infringes another person's rights.

Information you provide will be handled in accordance with our Privacy Policy and any applicable contractual or legal obligations.

Nothing in this section grants McHat Consulting ownership of your underlying intellectual property merely because you submit it through the website.

11 Privacy & Personal Information

When you use the website or purchase services, we may process personal information to respond to enquiries, administer bookings, deliver services, manage payments, and maintain website operations.

The details of our data-handling practices are described in the Privacy Policy. By using the website, you acknowledge that you should review that policy to understand how personal information may be handled.

Your privacy rights and our obligations concerning personal information remain subject to applicable law. These terms do not replace any consent or notice required for particular processing activities.

12 Third-Party Websites & Services

The website may link to or integrate with third-party services, including payment processors, booking tools, learning platforms, video hosting services, social media platforms, and external resources.

Those services may operate under their own terms, privacy notices, and technical requirements. McHat Consulting does not control every aspect of an independent third-party service.

You should review the relevant third-party terms before using those services. This does not exclude any responsibility that applicable law places on McHat Consulting.

13 Disclaimers & Professional Information

Website content is provided for general information about McHat Consulting and its services. Unless expressly stated in a separate written agreement, it is not a substitute for advice tailored to your specific circumstances.

Business, human resources, workplace, management, and training information should be considered in light of the facts, applicable laws, and requirements relevant to your situation.

We aim to keep website information useful and accurate, but we do not promise that every page will always be complete, current, uninterrupted, or free from error.

To the extent permitted by applicable law, website content and general information are provided without a guarantee of a particular business, employment, regulatory, or financial outcome.

14 Limitation of Liability

To the extent permitted by applicable law, McHat Consulting is not responsible for losses arising from use of the website where those losses result from circumstances outside the responsibility reasonably attributable to us.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any liability that cannot legally be excluded or limited.

Any limitations applicable to a particular consulting engagement, course, or other paid service should be set out in the relevant contract or purchase terms and assessed under the law that applies to that agreement.

15 Responsibility for Misuse

If your unlawful use of the website or your intentional infringement of another person's rights causes a claim against McHat Consulting, applicable law may determine whether you are responsible for the resulting loss.

Nothing in these terms requires you to indemnify McHat Consulting for losses to the extent such an obligation would be unlawful or otherwise unenforceable.

16 Suspension & Termination

We may restrict or suspend access to website features, accounts, courses, or services where reasonably necessary to address suspected fraud, security risks, unlawful activity, material breaches of applicable terms, or operational issues.

Where appropriate and legally permissible, we will communicate the reason for the restriction and any steps available to resolve the issue.

Ending access to a service does not automatically remove payment obligations or other rights and responsibilities already accrued under an applicable agreement. Any such obligations remain subject to the relevant terms and law.

17 Governing Law & Disputes

These terms and any dispute concerning website use are subject to the laws and dispute-resolution rules that properly apply to the relationship and the relevant transaction.

Before publishing this page, McHat Consulting should confirm the governing law and appropriate courts or dispute-resolution procedure for its business and customers.

Nothing in this section removes any mandatory legal rights or protections that apply to a customer in their jurisdiction.

18 Changes to These Terms

McHat Consulting may revise these terms to reflect changes in its services, website features, business practices, or applicable legal requirements.

Revised terms will be published on this page with an updated date. Where required, additional notice or acceptance will be obtained before changes apply to an existing transaction or contractual relationship.

We encourage you to review this page periodically. The terms applicable to a particular purchase or engagement may also be stated in the relevant booking confirmation, proposal, or written agreement.

19 Contact McHat Consulting

If you have questions about these Terms and Conditions, our services, or a particular agreement, please contact McHat Consulting using the official contact details published on our website.